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Have questions regarding Flow or need some technical support? Contact our Support Team for help.
email us or
tel. +1. 800-521-0600 ext. 74440 or +1.734-997-4440
Support hours are:
Monday – Thursday: 8:00 am – 11:00 pm ET
Friday: 8:00 am – 8:00 pm ET
Sunday: 2:00 pm – 11:00 pm ET
We offer several webinars on many different topics each month. Below are links to our schedule of upcoming sessions and recordings of recent ones.
Upcoming sessions and recordings:
We also offer a series of brief video tutorials:
Flow Training Videos
Creating an Account
There are two types of Flow accounts available:
- A free account with up to 2 GB of document storage, unlimited references and the ability to share with up to 10 collaborators per collection is available to all faculty, students and researchers affiliated with an academic institution.
- An institutional account is available to anyone at a subscribing institution and includes 10GB of document storage, unlimited sharing inside and outside the institution, easy institution-wide sharing, phone and email tech support, training and more.
To create a Flow account:
1. Go to http://flow.proquest.com and click the “sign up” link.
2. Fill in your information making sure to use your institutional email address (you can’t sign up with @yahoo.com, @gmail.com, etc.). Using your institutional email address will help us know whether you are entitled to an institutional account (with all the benefits mentioned above!) or if you are a free Flow user.
Once you activate your account (you'll receive an email with a link to complete the registration process), you’ll get access immediately and can get started managing your documents.
Getting Started with Flow Video
This video will show you how to create your Flow account, install the Save to Flow Button, and install ProQuest for Word.