Have questions regarding Flow or need some technical support? Contact our Support Team for help.
email us or
tel. +1. 800-521-0600 ext. 74440 or +1.734-997-4440
Support hours are:
Monday – Thursday: 8:00 am – 11:00 pm ET
Friday: 8:00 am – 8:00 pm ET
Sunday: 2:00 pm – 11:00 pm ET
We offer several webinars on many different topics each month. Below are links to our schedule of upcoming sessions and recordings of recent ones.
Upcoming sessions and recordings:
For Users
For Administrators
We also offer a series of brief video tutorials:
Flow has an easy to use tool that installs in any web browser called the “Save to Flow” button. The Save to Flow button grabs information from any web page – in some cases a complete article – and adds it to your Flow library.
To add the Save to Flow button to your browser, click on your name in the upper right-hand corner and select “Tools”. Simply drag the Save to Flow button to your browser. Once you’ve installed it, go to any web page and click the Save to Flow button to capture the information.
You can save a set of search results or an individual article - the choice is yours. You can easily edit meta-date prior to importing into Flow.
Watch our video on how to use the Save to Flow button.