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Have questions regarding Flow or need some technical support? Contact our Support Team for help.
email us or
tel. +1. 800-521-0600 ext. 74440 or +1.734-997-4440
Support hours are:
Monday – Thursday: 8:00 am – 11:00 pm ET
Friday: 8:00 am – 8:00 pm ET
Sunday: 2:00 pm – 11:00 pm ET
We offer several webinars on many different topics each month. Below are links to our schedule of upcoming sessions and recordings of recent ones.
Upcoming sessions and recordings:
We also offer a series of brief video tutorials:
Flow Training Videos
What is Flow?
Welcome to Flow!
Flow is a new way to collect, manage and organize research papers and documents. You can read annotate, organize, and cite your research as well as collaborate with friends and colleagues by sharing collections.
Flow’s drag and drop capability along with our smart document recognition makes it easy and fast to upload documents and bibliographic metadata into your library and the Save to Flow feature allows you to capture research from websites with the click of a button.
From simple bibliographies to papers formatted with in-text citations or footnotes, Flow handles it all.